MetricArc Studios

EquiSpend

Support

Something not working, or a question? Email us and a real person will reply, usually within 2 working days.

Email help@metricarc.in

You can also send feedback from the app: Me → Help & feedback. For anything about your data, write to privacy@metricarc.in.

Common questions

Who can see my personal expenses?

Nobody. Personal expenses stay on your account. Group members only see shared expenses in groups they belong to.

Does EquiSpend send money?

No. You pay in your UPI app or in cash, then record the payment here so balances stay correct.

How does “Simplify debts” work?

It reduces the number of payments in a group. The total each person owes or is owed doesn’t change.

My receipt scan got something wrong

Tap any field on the Check details screen to correct it. Fields we’re unsure about are highlighted.

How do I cancel Plus?

Me → Manage subscription → Cancel. You keep Plus until the end of the period. On iPhone you can also cancel in Settings → your name → Subscriptions.

How many receipts can I scan for free?

8 a month. Receipts we can’t read don’t count. Plus has unlimited scans.

What happens to shared expenses if I delete my account?

They stay in the group under “Former member”, so everyone else’s balances don’t change.

How do I delete my account or download my data?

Me → Privacy & data. Download gives you your expenses and payments as a spreadsheet file; Delete account removes your personal data.